| Original language | Undefined/Unknown |
|---|---|
| Pages (from-to) | 133-134 |
| Number of pages | 2 |
| Journal | Managing Service Quality |
| Volume | 12 |
| Issue number | 3 |
| Publication status | Published - 2002 |
Research programs
- EUR ESE 09
Service excellence
A Wiele, B Lewis
Research output: Contribution to journal › Article › Academic