Service improvement in a sports environment: A study of spectator attendance

BG (Barry) Dale, JD van Iwaarden, A Wiele, ART Williams

Research output: Contribution to journal › Article › Academic

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@article{b88ae47554e2448781ee5e06a4b343e4,

title = "Service improvement in a sports environment: A study of spectator attendance",

author = "Dale, \{BG (Barry)\} and \{van Iwaarden\}, JD and A Wiele and ART Williams",

year = "2005",

doi = "10.1108/09604520510617310",

language = "Undefined/Unknown",

volume = "15",

pages = "470--484",

journal = "Managing Service Quality",

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TY - JOUR

T1 - Service improvement in a sports environment: A study of spectator attendance

AU - Dale, BG (Barry)

AU - van Iwaarden, JD

AU - Wiele, A

AU - Williams, ART

PY - 2005

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U2 - 10.1108/09604520510617310

DO - 10.1108/09604520510617310

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VL - 15

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JO - Managing Service Quality

JF - Managing Service Quality

IS - 5

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