Original language | Undefined/Unknown |
---|---|
Pages (from-to) | 121-131 |
Number of pages | 11 |
Journal | Managing Service Quality |
Volume | 11 |
Issue number | 2 |
Publication status | Published - 2001 |
Service quality and E-commerce: an exploratory analysis
J Cox, BG (Barry) Dale
Research output: Contribution to journal › Article › Academic
305
Citations
(Scopus)