| Original language | Undefined/Unknown |
|---|---|
| Pages (from-to) | 121-131 |
| Number of pages | 11 |
| Journal | Managing Service Quality |
| Volume | 11 |
| Issue number | 2 |
| Publication status | Published - 2001 |
Research programs
- EUR ESE 09
Service quality and E-commerce: an exploratory analysis
- J Cox
- , BG (Barry) Dale
Research output: Contribution to journal › Article › Academic
340
Citations
(Scopus)