The concept of fit in services flexibility research: an empirical approach

AJ Verdu Jover, FJ Llorens Montes, VJ Garcia Morales

Research output: Contribution to journalArticleAcademicpeer-review

44 Citations (Scopus)
Original languageUndefined/Unknown
Pages (from-to)499-514
Number of pages16
JournalInternational Journal of Service Industry Management
Issue number5
Publication statusPublished - 2004
Externally publishedYes

Research programs

  • RSM S&E

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