The Effect of Attribute Variation on Consumer Choice Consistency

Benedict G.C. Dellaert*, Jeff D. Brazell, Jordan J. Louviere

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

84 Citations (Scopus)

Abstract

We study the effect of shifts in attribute level differences on consumer choice consistency. Choice consistency is measured as the variance of the random error component in the consumer utility function: the smaller this variance, the higher choice consistency. We hypothesize that due to increased choice difficulty, choice consistency decreases if attribute level differences increase while average utility level differences between alternatives remain the same. In our empirical illustration we focus on the impact of price level shifts on choice consistency in conjoint choice experiments. Our results show that choice consistency decreases as price level differences increase and absolute price levels increase.

Original languageEnglish
Pages (from-to)139-147
Number of pages9
JournalMarketing Letters
Volume10
Issue number2
DOIs
Publication statusPublished - 1999

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