The impact of quality on store loyalty: A contingency approach

GJ Odekerken-Schröder, Kristof de Wulf, JDP Kasper, Harry Commandeur

Research output: Contribution to journalArticleAcademic

Original languageUndefined/Unknown
Pages (from-to)307-322
Number of pages16
JournalTotal Quality Management
Volume12
Issue number3
DOIs
Publication statusPublished - 2001

Bibliographical note

May 2001

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