The impact of quality on store loyalty: a contingency approach

GJ Odekerken-Schröder, Kristof de Wulf, JDP Kasper, M Kleijnen, JC Hoekstra, Harry Commandeur

Research output: Book/Report/Inaugural speech/Farewell speechReportAcademic

Original languageUndefined/Unknown
Number of pages33
EditionMETEOR research Memorandum RM/00/010
Publication statusPublished - 2000

Publication series

SeriesMETEOR research Memorandum
VolumeRM/00/010

Research programs

  • ESE - MKT

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