The impact of satisfaction on the breadth of the relationship with a multi-service provider

Philip Hans Franses, PC Verhoef, JC Hoekstra

Research output: Book/Report/Inaugural speech/Farewell speechReportAcademic

Original languageUndefined/Unknown
Number of pages34
EditionRIBES 99-55
Publication statusPublished - 1999

Publication series

SeriesRIBES
Volume99-55

Research programs

  • ESE - MKT

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