The impact of scale, complexity, and service quality on the administrative costs op pension funds: a cross-country comparison

The authors are grateful to CEM Benchmarking, Inc., for providing the data, Jack Bekooij for excellent research assistance, and participants of the research lunch seminars of DNB (May 6, 2010), the Annual Netspar Pension Workshop, Zurich (June 10–11, 2010), the National Business and Economics Society 10th Annual Conference, Curacao (March 9–12, 2011), the Superannuation and Pension Funds Summit, Santpoort (March 31–April 2, 2011), the Western Economic Association International Bi-Annual Pacific Rim Conference, Brisbane, Australia (April 26–29, 2011), and the ICPM May 2011 Discussion Forum, Rotman International Centre for Pension Management, University of Toronto, Toronto (May 16–18, 2011). The views expressed in this article are personal and do not necessarily reflect those of APG or DNB.