The Importance of Co-production in Branding as Governance Strategy

Erik Hans Klijn*, Vidar Stevens

*Corresponding author for this work

Research output: Chapter/Conference proceedingChapterAcademic

Abstract

In the private sector branding is a crucial strategy to present and sell products, creating consumer loyalty by adding associations, and attaching feelings and emotions to products. In the public sphere brands are also being used more frequently, e.g. to change perceptions on problems, to attract actors to policy solutions, and to communicate policies, products and places to a wider public. Brands in the public sphere are created and implemented in a network of actors that communicate, co-produce and maintain the brand. In that way branding is very similar to most governance processes that take place in networks. But brands are also very different from most governance processes in the sense that they rely much more on visual images and influencing through emotions. This chapter discusses the importance of branding as governance strategy, and, specifically, focuses on the crucial role citizens can play in co-producing and communicating effective brands.
Original languageEnglish
Title of host publicationThe Palgrave Handbook of Co-Production of Public Services and Outcomes
EditorsElke Loeffler, Tony Bovaird
Place of PublicationCham
Chapter8
Pages155-171
Number of pages17
ISBN (Electronic)9783030537050
DOIs
Publication statusPublished - 2021

Bibliographical note

Publisher Copyright: © The Author(s) 2021. All rights reserved.

Research programs

  • ESSB PA

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