The importance of customer satisfaction in organisational transformation: a case of a Dutch temporary employment agency

MG Hesselink, A Wiele, JPEF (Paul) Boselie

Research output: Book/Report/Inaugural speech/Farewell speechReportAcademic

Original languageUndefined/Unknown
Number of pages31
EditionERIM Report Series 2002 60-ORG
Publication statusPublished - 2002

Publication series

SeriesERIM Report Series 2002
Volume60-ORG

Cite this