The importance of customer satisfaction in organisational transformation: a case of a Dutch temporary employment agency

MG Hesselink, A Wiele, JPEF (Paul) Boselie

Research output: Book/Report/Inaugural speech/Farewell speech › Report › Academic

Series	ERIM Report Series 2002
Volume	60-ORG

Research programs

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BT - The importance of customer satisfaction in organisational transformation: a case of a Dutch temporary employment agency

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