The importance of customer satisfaction in organisational transformation: a case of a Dutch temporary employment agency

Research output: Book/Report/Inaugural speech/Farewell speech › Report › Academic

Series	ERIM Report Series 2002
Volume	60-ORG

Research programs

@book{3ede2ee06f234044aeaf1dfb420499ee,

title = "The importance of customer satisfaction in organisational transformation: a case of a Dutch temporary employment agency",

author = "MG Hesselink and A Wiele and Boselie, \{JPEF (Paul)\}",

year = "2002",

language = "Undefined/Unknown",

series = "ERIM Report Series 2002",

edition = "ERIM Report Series 2002 60-ORG",

}

TY - BOOK

T1 - The importance of customer satisfaction in organisational transformation: a case of a Dutch temporary employment agency

AU - Hesselink, MG

AU - Wiele, A

AU - Boselie, JPEF (Paul)

PY - 2002

Y1 - 2002

M3 - Report

T3 - ERIM Report Series 2002

BT - The importance of customer satisfaction in organisational transformation: a case of a Dutch temporary employment agency

ER -