The management of Service: who is to be managed?

A Romeijn, TW Hardjono

Research output: Contribution to journalArticleProfessional

Original languageUndefined/Unknown
Pages (from-to)1-13
Number of pages13
JournalEuropean Quality
Volume6
Issue number4
Publication statusPublished - 1999
Externally publishedYes

Research programs

  • RSM LIS

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