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The "who?", "how?", and "why?" of word of mouth

Research output: Chapter/Conference proceedingConference proceedingAcademicpeer-review

Original languageEnglish
Title of host publicationThe La Londe seminar - 32nd International Research Seminar in Marketing
EditorsC.P. Haugtvedt, D. Merunka, L. Warlop
Pages312-322
Number of pages11
Publication statusPublished - 2005

Research programs

  • RSM MKT

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