TQM, Institutional Isomorphism and Performance

FJ Llorens Montes, AJ Verdu Jover

Research output: Contribution to journalArticleAcademicpeer-review

Original languageUndefined/Unknown
Pages (from-to)103-119
Number of pages17
JournalThe Service Industries Journal
Volume24
Issue number5
Publication statusPublished - 2004
Externally publishedYes

Research programs

  • RSM S&E

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