TQM, Institutional Isomorphism and Performance

FJ Llorens Montes, AJ Verdu Jover

Research output: Contribution to journal › Article › Academic › peer-review

Original language	Undefined/Unknown
Pages (from-to)	103-119
Number of pages	17
Journal	The Service Industries Journal
Volume	24
Issue number	5
Publication status	Published - 2004
Externally published	Yes

Research programs

@article{9cfcadd1eed44b839c09ee0ee621063b,

title = "TQM, Institutional Isomorphism and Performance",

author = "\{Llorens Montes\}, FJ and \{Verdu Jover\}, AJ",

year = "2004",

language = "Undefined/Unknown",

volume = "24",

pages = "103--119",

journal = "The Service Industries Journal",

issn = "0264-2069",

publisher = "Taylor \& Francis Ltd",

number = "5",

}