Trust, fear and social influence: On the use of social media in China's authoritarian governance regime

Vincent Homburg*

*Corresponding author for this work

Research output: Chapter/Conference proceedingConference proceedingAcademicpeer-review

1 Citation (Scopus)

Abstract

This paper reports on the analysis of results of a survey among Chinese citizens about their intended use of social media to interact with government agencies and associated motivations. Citizens' use intentions were found to be correlated with citizens' trust in officials, social influence (peer pressure) and anxiety, but not with trust in government. These results provide building blocks for an explanatory theory of citizens' use of social media to interact with government, especially in an authoritarian regime like China's system of public governance. This explanatory theory is consistent with an institutional perspective on technology use, in which use intentions and behaviours are explained by norms, practices and taken-for-granted assumptions, rather than by rational cost-benefit considerations. The paper is concluded with recommendations for comparative research on antecedents of social media in government-citizen relations in various governance systems.

Original languageEnglish
Title of host publication32nd Bled eConference Humanizing Technology for a Sustainable Society, BLED 2019 - Conference Proceedings
EditorsAndreja Pucihar, Mirjana Kljajic Borstnar, Roger Bons, Juergen Seitz, Helen Cripps, Doroteja Vidmar
PublisherUniversity of Maribor Press
Pages223-238
Number of pages16
ISBN (Electronic)9789612862800
DOIs
Publication statusPublished - 6 Dec 2019
Event32nd Bled eConference: Humanizing Technology for a Sustainable Society, BLED 2019 - Bled, Slovenia
Duration: 16 Jun 201919 Jun 2019

Publication series

Series32nd Bled eConference Humanizing Technology for a Sustainable Society, BLED 2019 - Conference Proceedings

Conference

Conference32nd Bled eConference: Humanizing Technology for a Sustainable Society, BLED 2019
Country/TerritorySlovenia
CityBled
Period16/06/1919/06/19

Bibliographical note

Publisher Copyright:
Copyright © 32nd Bled eConference Humanizing Technology for a Sustainable Society, BLED 2019 - Conference Proceedings. All rights reserved.

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