Two Faces of the Satisfaction Mirror: A Study of Work Environment, Job Satisfaction, and Customer Satisfaction in Dutch Municipalities

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36 Citations (Scopus)

Original language	Undefined/Unknown
Pages (from-to)	171-189
Number of pages	18
Journal	Review of Public Personnel Administration
Volume	31
Issue number	2
Publication status	Published - 2011

Cite this

@article{54f878476f8f4d23909c627d47edbb9d,

title = "Two Faces of the Satisfaction Mirror: A Study of Work Environment, Job Satisfaction, and Customer Satisfaction in Dutch Municipalities",

author = "Brenda Vermeeren and Ben Kuipers and Bram Steijn",

year = "2011",

language = "Undefined/Unknown",

volume = "31",

pages = "171--189",

journal = "Review of Public Personnel Administration",

issn = "0734-371X",

number = "2",

}

TY - JOUR

T1 - Two Faces of the Satisfaction Mirror: A Study of Work Environment, Job Satisfaction, and Customer Satisfaction in Dutch Municipalities

AU - Vermeeren, Brenda

AU - Kuipers, Ben

AU - Steijn, Bram

PY - 2011

Y1 - 2011

M3 - Article

SN - 0734-371X

VL - 31

SP - 171

EP - 189

JO - Review of Public Personnel Administration

JF - Review of Public Personnel Administration

IS - 2

ER -