Two Faces of the Satisfaction Mirror: A Study of Work Environment, Job Satisfaction, and Customer Satisfaction in Dutch Municipalities

Research output: Contribution to journalArticleAcademicpeer-review

38 Citations (Scopus)
Original languageUndefined/Unknown
Pages (from-to)171-189
Number of pages18
JournalReview of Public Personnel Administration
Issue number2
Publication statusPublished - 2011

Research programs

  • EUR ESSB 25

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