Warehousing in the e-commerce era: A survey

N Boysen, F Weidinger, Rene de Koster

Research output: Contribution to journalArticleAcademicpeer-review

233 Citations (Scopus)


E-commerce retailers face the challenge to assemble large numbers of time-critical picking orders each consisting of just a few order lines with low order quantities. Traditional picker-to-parts warehouses are often ill-suited for these prerequisites, so that automated warehousing systems (e.g., automated picking workstations, robots, and AGV-assisted order picking systems) are applied and organizational adaptions (e.g., mixed-shelves storage, dynamic order processing, and batching, zoning and sorting systems) are made in this branch of industry. This paper is dedicated to these warehousing systems especially suited for e-commerce retailers. We discuss suited systems, survey the relevant literature, and define future research needs.
Original languageEnglish
Pages (from-to)396-411
Number of pages16
JournalEuropean Journal of Operational Research
Issue number2
Publication statusPublished - 23 Aug 2018


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