Why e-government usage lags behind: Explaining the gap between potential and actual usage of electronic public services in the Netherlands

Alexander van Deursen, Jan van Dijk, Wolfgang Ebbers

Research output: Chapter/Conference proceeding › Chapter › Academic

65 Citations (Scopus)

Original language	English
Title of host publication	ELECTRONIC GOVERNMENT, PROCEEDINGS
Pages	269-280
Volume	4084
Publication status	Published - 2006

Series	LECTURE NOTES IN COMPUTER SCIENCE

Cite this

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title = "Why e-government usage lags behind: Explaining the gap between potential and actual usage of electronic public services in the Netherlands",

author = "{van Deursen}, Alexander and {van Dijk}, Jan and Wolfgang Ebbers",

year = "2006",

language = "English",

isbn = "3-540-37686-0",

volume = "4084",

series = "LECTURE NOTES IN COMPUTER SCIENCE",

publisher = "Springer-Verlag",

pages = "269--280",

booktitle = "ELECTRONIC GOVERNMENT, PROCEEDINGS",

}

Research output: Chapter/Conference proceeding › Chapter › Academic

TY - CHAP

T1 - Why e-government usage lags behind: Explaining the gap between potential and actual usage of electronic public services in the Netherlands

AU - van Deursen, Alexander

AU - van Dijk, Jan

AU - Ebbers, Wolfgang

PY - 2006

Y1 - 2006

M3 - Chapter

SN - 3-540-37686-0

VL - 4084

T3 - LECTURE NOTES IN COMPUTER SCIENCE

SP - 269

EP - 280

BT - ELECTRONIC GOVERNMENT, PROCEEDINGS

ER -